Help Desk - Support
Choose what you need help with.
Troubleshooting
Find solutions to common problems.
- Confirm BukaDesk is running on the target computer.
- Check that the viewer and target can reach each other using the chosen connection mode.
- For Same Network, confirm both devices are on the intended trusted network. For Tailscale, confirm both are connected to the same tailnet.
- Confirm the pairing code is still valid; codes may expire.
- Request a fresh code if needed. Existing approval and role rules still apply.
- Connection quality affects responsiveness, and BukaDesk may reduce stream quality on weaker connections.
- Try a stronger network path where possible.
- Confirm the current role is allowed to perform file operations.
- Retry if the transfer was interrupted, and verify target-side file access and permissions.
- Confirm system audio is enabled and browser audio playback is allowed.
- Reconnect if the audio stream was interrupted.
- An authorized Admin can request Remote Reboot when the required Pro capability and local Reboot Helper are available.
- Your session will disconnect. Connect again manually when BukaDesk is available; remote access may remain unavailable until the Mac is locally unlocked or logged in.
Private. Fast. Yours.
Your Desktop,
Wherever You Roam
Access and control your computer from another browser — privately, wherever you are. BukaDesk v0.1.0 Free Public Beta is available for Apple Silicon (arm64) Macs.
No cloud desktop. Direct connection to your computer.
Private remote desktop
No cloud relay. Direct connection to your computer.
Tailscale or local network
Fast, private access on the network you trust.
Browser-based control
Keyboard, mouse, files, and audio from one tab.
Desktop first
Built for desktop computers with privacy in mind.
How BukaDesk works
Connect directly to your computer from a browser over Tailscale or your local network.
Private by design
Your remote desktop stays on the network you control.
BukaDesk documentation
Setup guides and reference material will be available here.
Download BukaDesk
BukaDesk v0.1.0 Free Public Beta is available for Apple Silicon (arm64) Macs.
Simple pricing
Pro subscriptions are not yet available to purchase. Pricing has not been announced.




